Small and medium-sized businesses · across Austria
AI for SMEs that takes work off your plate.
AI READY AT helps small and medium-sized businesses in Austria. We use AI where it really saves time: quotes, invoices, orders, enquiries and the knowledge in your business. We advise, build AI agents and stay with you until everything works in daily use. An AI agent is a program that does recurring computer tasks on its own and shows you the result for approval.
AI for small businesses
Start small. Feel the relief.
Many SMEs know that AI could help. But they do not know where to start. We keep it deliberately simple: we start with one single process that costs time today. With your real data, we test whether AI makes it noticeably easier.
You do not need your own IT department. We look at your processes, build the solution and look after it. We work with the programs you already use. An API is the connection through which two programs exchange data. If a program has no API, the AI agent operates it directly on screen, just like a person. How that works
Control matters to us. An AI agent has its own account and may only do what is necessary. Every step is recorded. A person approves anything with real consequences.
Areas of use
Where AI agents take work off SMEs.
Processes that repeat in almost every business. A person always approves important steps.
Enquiries and quotes
An AI agent reads enquiries from emails and the contact form. It collects the details it needs and prepares a quote. Your team checks and sends it.
Invoices and receipts
The agent recognises incoming invoices and reads them. It assigns them to the right supplier, project or account. Unclear cases go to the responsible person with a reason.
Orders and inventory
The agent reads orders and delivery notes from PDFs. It transfers them into your inventory program and presents them for approval. Nobody has to type them in by hand.
Payroll
A payroll example shows how an AI agent takes over the preparation and checks. See the example
AI assistants
Your team asks, the AI answers from company knowledge, with the source. Each person only sees what they are allowed to see.
AI dashboards
A dashboard is an overview, like the instrument panel in a car: your key figures on one page. Management sees at once where action is needed.
Training and AI rules
We train your team and set clear rules for using AI.
Data security
The AI runs in your building, in a European data centre or in the cloud. That depends on how sensitive your data is.
SMEs in figures
Where Austrian SMEs stand today.
Figures from Statistics Austria, survey 2025. They cover businesses with ten or more employees.
Businesses using AI, by size
26% of small businesses use AI
Of businesses with 10 to 49 employees, 26 percent use AI, compared with 45 percent of medium-sized and 68 percent of large businesses. Statistics Austria ↗
79% have not considered it yet
Of small businesses without AI, 79 percent have not thought about it at all yet. So there are still many places where AI can save time. Statistics Austria ↗
Missing expertise comes first
Businesses without AI most often name missing expertise (15%) as the reason. Next come data protection worries and open legal questions (11% each). That is exactly where we help. Statistics Austria ↗
Carinthia is catching up
In Carinthia, 23.6 percent of businesses with ten or more employees use AI, up from 8.2 percent in 2023. Statistics Austria ↗ AI in Carinthia →
Costs
What AI costs for an SME.
A serious figure is only possible once the process is clear. These four factors determine the effort.
Scope of the process
How many steps, exceptions and people are involved?
Programs
Are there APIs, or does the agent need to operate the program on screen?
Data
Is the data complete and tidy, or does it need to be cleaned up first?
Operation
Does the AI run in your building, in a European data centre or via a cloud service?
After the first conversation you get a quote for a first, clearly limited step. That way you see the benefit with your own data before you invest more. Funding depends on the federal state and the available budget. In Carinthia, the KWF supports AI projects with Umsetzung.KI until the end of 2026. We check before the project starts whether a suitable programme is open. KWF Umsetzung.KI ↗
Approach
From the first conversation to a supervised trial run.
After each step, you know exactly whether and how to continue.
Analysis
We look at processes, data, goals and risks together.
Choice
We choose the process that brings the most and needs the least effort.
Building
We build a trial run with real data and clear checkpoints.
Daily use
We train your team, set rules, look after operation and keep improving.
Personal and local
AI consulting for SMEs in your region.
Workshops take place at your business. Building and support also work remotely.
Carinthia
Office in Villach, for businesses in Villach, Klagenfurt and all of Carinthia.
Styria
Location in Graz, for businesses across Styria.
Vienna and Lower Austria
Office in Himberg, for Vienna, Lower Austria and Upper Austria.
All of Austria
Projects in every federal state, on site or online.
Our AI recommendation
Which AI fits your data?
ChatGPT is often already in use at work, frequently in the personal version without a company contract. We bring AI into the business under control, matched to your data. Choose your situation:
Claude or ChatGPT in the business edition
With Microsoft 365, your business already works with US cloud services, meaning programs that run on the provider's computers on the internet. We recommend Claude or ChatGPT in the business edition, where according to Anthropic ↗ and OpenAI ↗ your data is not used for training by default. The AIROS Gateway also checks what leaves the business.
Local AI on your own server
For sensitive data, for example in a law firm, we use local AI: it runs on a computer dedicated to your company, not on a public AI service. Your data stays entirely with you, without a US cloud or third-party access.
FAQ
AI for SMEs: briefly explained.
Is AI worthwhile for small businesses too?
Yes, if there is a process that repeats regularly and takes time, such as quotes, invoices or enquiries. The number of employees does not matter. What matters is a clear process and a person who is responsible for it.
What does AI cost for an SME?
It depends on the scope of the process, your programs, your data and where the AI runs. After the first conversation you get a quote for a first, clearly limited step.
Do we need our own IT specialists?
No. We look at your processes, build the solution and look after it. From you we need one person who knows the process and checks the results.
What is the difference between a chatbot and an AI agent?
A chatbot answers questions. An AI agent completes tasks over several steps: for example, it reads an email, enters the data into your program and presents the result for approval.
What happens to our data?
If your business already uses Microsoft 365 and Outlook, we recommend Claude or ChatGPT in the business edition. There, according to the providers, your data is not used for training by default. For sensitive data, we run the AI in your building or in a European data centre. With the AIROS Gateway we also check what goes to outside AI services before it leaves your business.
Is there funding for AI in SMEs?
That depends on the federal state, the programme and the available budget. In Carinthia, for example, the KWF supports projects that put AI to work in a business. We check with you before the project starts whether a suitable programme is open.
Where does AI READY AT work?
Across Austria, with offices in Villach, Graz and Himberg. Workshops take place on site at your business or online.
AI for SMEs
Which process costs you the most time today?
We will look at it together, on site at your business or online.
The first meeting is always free of charge, online or in person.

